Shipping policy
Shipping Policy
Last Updated: September 16, 2026
Thank you for shopping with BuyBox. We aim to process and deliver your orders as quickly and reliably as possible.
1. Order Processing
Orders are normally processed within 1–3 business days after they are successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive shipping or tracking information through the contact details provided with your order.
2. Delivery Time
Estimated delivery times may vary depending on the customer's location and the shipping method selected.
Typical delivery times are:
- Pakistan: 3–7 business days
- International Orders: 7–15 business days
These are estimated delivery times and are not guaranteed. Delays may occur due to courier issues, weather conditions, public holidays, customs procedures, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
From time to time, BuyBox may offer free shipping promotions on selected products or orders.
4. Order Tracking
If tracking is available for your order, we will provide the tracking information through the contact details provided at checkout.
Please allow some time for tracking information to become active after the order has been shipped.
5. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address and contact number.
BuyBox is not responsible for delivery problems caused by an incorrect, incomplete, or inaccurate address provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible.
6. Delayed or Lost Orders
If your order is significantly delayed or appears to be lost during transit, please contact us so that we can assist you in checking the shipment with the relevant courier or shipping provider.
Delivery times may be affected by circumstances outside our control.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs or other relevant information about the damage.
We will review the situation and provide assistance according to our applicable return and refund policies.
8. Customs and International Orders
For international orders, customs duties, taxes, import fees, or other charges may apply depending on the destination country.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.
Customs procedures may also cause additional delivery delays.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
BuyBox
Email: ahmedsaeedgharu4@gmail.com
Phone/WhatsApp: 0301-7317715
Website: buybox.publicvm.com